Cancellations & Refunds
S.Y.G.H TERMS AND CONDITION
FOR MEMBERS AND GUEST
PAYMENTS
South Yorkshire Ghost Hunters payments are done by using our PayPal account, which is [email protected]
There are 2 ways that you can send payments to us, either by friends or family or by business transaction
PAYING AS FRIENDS OR FAMILY BY PAPAL
If you send your payment as friends or family there will not be a charge to South Yorkshire ghost hunters paranormal group from PayPal this is called tax/vat your transaction will be straight forward you will not be charged any extra on the sale of the tickets you will still be covered by our terms and conditions the same as you would be by sending the payment as a business transaction
PAYING AS A BUSINESS TRANSACTION by PAPAL
If you decide that you wish to pay for your tickets by business transaction there will be a charge added on to S.Y.G.H by PayPal, we will then seek to recover the outstanding balance from you on the night of the event.
So if you have paid for 4 tickets at £20 each by PayPal business transaction and £4.00 was deducted from S.Y.G.H as tax, we would need to recover that £4.00 back from you on the night of the event. We must recover what it says on the price of the ticket as we have to pay for the hire for the building and these buildings are not cheap to hire and also that everyone that has attended the event also pays the same amount. So please remember if you pay as a business transaction you will have to cover the tax/vat on the transaction
Guest you are responsible at the time of booking that you can attend the event, therefore we operate a NO refunds or transfers on places.
There may be occasions out of our control where events are cancelled, s.y.g.h will advise you as soon as possible, you will either be refunded or transferred to another venue of equivalent value.
We are NOT responsible for any expenses that you have incurred due to the cancellation, this includes any travel / accommodation costs.
Requirements for all Events
All guests must be aged 18 or over by the date of the event in question.
Anyone guest aged 16-18 will be permitted with the supervision of someone aged 18 years and over, and must be a parent or guardian to sign and take full responsibility of the person under the age of 18 South Yorkshire Ghost Hunters must be made aware of their attendance prior to the event
Anyone aged 16 to 18 must bring proof of ID on the night of the event
ID must show a photo of the person and your date of birth and must be one of the following a student card 16 to 18 travel pass, Driving Licence, passport, citizenship card, if you don't have either of these ID cards you will be refused entry and no refund will be given
Due to the nature of our events as well as insurance/health and safety considerations, anyone under the age of 16 will not be permitted.*
Because of health and safety concerns at certain locations, pregnant women or people with any notable disability effecting mobility may be restricted from attending. Please contact South Yorkshire Ghost Hunters for more specific details and restrictions for the location in question.
No alcohol or drugs are permitted, If anyone appears to be under the influence they will be asked to leave immediately and no refunds will be given.
You must wear flat suitable shoes, we also advise you to wear warm clothing as some of our venues are extremely cold & damp.
Every guest must use a torch as we are moving around in the dark. Sorry we do not provide torches, you must bring your own
FOOD AND DRINK
South Yorkshire Ghost Hunters does not provide food and drink on any of our events, so then we can keep the cost of the event as low as possible, If you would like to bring your own food and drink to the event you are more than welcome to do so as we will be stopping a few times on the event for refreshments
Behaviour at our events
Any guest found to be either verbally or physically disrupting other guests or team members will be removed immediately, and no refunds will be given.
s.y.g.h has the right to refuse anyone entry to our events.
You will not cause any harm or damage to yourself, other guests or team members.
You will be respectful on noise levels when arriving and leaving the events Due to nature of the time, because of local residents
There is a strict No smoking policy inside all of our events. There will be an outside designated smoking area, these will be pointed out to you at the start of each event.
s.y.g.h are not responsible for your overnight/sleeping arrangements.
s.y.g.h are not responsible for transportation to and from an event.
s.y.g.h is also not liable for any loss or damage to property or equipment during or travelling to and from the event.
s.y.g.h accepts no responsibility for any damage to vehicles or clothing, including any parking or clamping fines.
You the guest at the time of booking are attending the event entirely at your own risk.
s.y.g.h accept no liability for any accident, injury or incidents, however this may be caused.
s.y.g.h attempts to foresee any potential problems and hazards in order to eliminate them, however accidents can still happen.
We cannot guarantee any spirit activity at any event, however all venues have demonstrated paranormal activity either to ourselves or third parties in the past. (We will endeavour to work to our highest standards to achieve this goal
No part of this website or any of its contents may be reproduced, copied, modified or adapted, without the prior written prior consent.
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WARNING WARNING WARNING
ALL OUR GHOST HUNTS ARE DONE USING OUIJA BOARDS TABLE TIPPING AND GROUP Séance AND ELECTRONIC EQUIPMENT TO CONTACT THE SPIRIT WORLD. IF THIS WORRIES YOU OR SCARES YOU THEN PLEASE DO NOT ATTEND AS THIS EVENT WILL NOT BE FOR YOU